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Shipping
Hip Organics offers free shipping if you choose it at checkout. You must select "free shipping" as your option to qualify for free shipping. Free Shipping orders are shipped using our preferred method, which may be USPS First Class. If you want your packages faster, you may choose Priority or Express Mail. Orders are picked within 24 hours of receipt (except Sundays and holidays) and shipped in the next mail pickup. Tracking numbers will be provided with your order confirmation when it is shipped, and can be retrieved at any time when you log in to your account and view your orders. Shipping charges are based on the weight of your order. We ship using the fastest, most practical method. Usually, that means USPS Priority Mail or UPS Ground and occasionally USPS First Class is fastest. If you choose USPS Priority Mail at checkout and your package qualifies, we may ship it using First Class Mail. Express Mail is now available. Express Mail is "urgent delivery," usually one day. This is not a next day guarantee. If you have special needs or time constraints, please contact us toll free at 888-HIP-STYLE or via email at sunshine at sunshineshipbaby.com. If you want to pay a small fortune, we can arrange UPS next day air for you. Please let us know if you have an Express or Next Day Air order so that we can make sure to ship it asap.
We do not insure packages unless you request and purchase insurance. Please call customer service to request insurance on your package.
We will ship to FPO/APO addresses, but: please be aware that shipping times are variable and delivery confirmation is unavailable. USPS says that delivery of Priority Mail to an FPO/APO address takes about 2 weeks, which I read to mean 3 weeks. Packages may not be tracked, therefore if a package is lost in the mail, it is to be returned to sender (Hip Organics). Needless to say, there are no guarantees with this shipping method.
We ship worldwide using USPS Global Priority. Shipping costs are based on weight, but average packages usually cost between $20-$25 to ship. Insurance may not be available on all international packages. Please call customer service if you have questions or special requirements: 888-447-7895 xt 1.
(Updated April 29, 2008)
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